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AC repair · Dallas, TX · Updated 2026-10-19

10 best AC repair companies in Dallas

These are the 10 Dallas-area AC repair companies with the most Google reviews and at least a 4.0 star rating. For each one we read its most relevant Google reviews, 200 in all, and wrote down what customers actually say: how fast they came out, what the service call cost, whether they pushed a new system, and what went wrong. No company paid to be included or to be ranked higher.

The 10 companies at a glance
#CompanyStarsReviewsMentioned most
1On Time Experts4.87,672Named technician praised for a thorough explanation
2Service Experts Dallas4.86,186Named technician loyalty over decades
3Airtron Heating & Air Conditioning4.85,623Named technician (Dung Nguyen) praised repeatedly
4Reliant Air Conditioning4.74,905No-pressure diagnosis with multiple repair or replace options
5Frymire Home Services4.84,745Named technician praised for a clear explanation
6Rescue Air and Plumbing4.84,095Fast response, same day or within an hour
7Astar Air Conditioning, Plumbing & Electric4.82,949Named technician praised for explaining options clearly
8Xtreme Air Services - HVAC, Plumbing, & Electrical4.82,909Named technician praised repeatedly for an honest diagnosis
9Bacon Plumbing Heating Air Electric4.92,663Named technician praised for an honest diagnosis
10Houk Air Conditioning DFW4.82,566Named technician praised for an honest, no-pressure diagnosis
  1. On Time Experts logo

    On Time Experts

    4.8 ★ · 7,672 reviews

    2914 National Ct, Garland, TX 75041

    Its Google listing says
    Dallas-Fort Worth AC, heating and plumbing company with 24/7 availability, same-day service, and a diagnostic waived if you proceed with the repair.

    What reviewers mention, out of the 20 we read

    • Named technician praised for a thorough explanation 8 of 20
    • Fast or same-day response 5 of 20
    • Sold a full system replacement the same day 3 of 20
    • Slight sales pressure felt during a maintenance visit 1 of 20
    How long did jobs take?

    Reviewers got a technician out the same day repeatedly, including a weekend emergency call and a repair finished in under an hour.

    What do reviewers say about price?

    Reported prices run up to $200 for diagnostics, $200 to $400 for repairs, and $1,000 to $2,000-plus for installs.

    What happens on a service call?

    Technicians commonly explain findings in detail and show photos; one 4-star reviewer says she felt more sales pressure than she liked when every part checked turned up an issue.

    What do reviewers say about new systems?

    Reviewers who replaced systems describe same-day scheduling and installation once they agreed to a quote, including one case with a free membership thrown in for a nurse.

    How does payment work?

    On Time Experts offers discounts for veterans, first responders and nurses, according to several reviewers.

    Worth knowing
    We found no serious complaints in the 20 reviews we read. One reviewer felt more sales pressure than she liked during a preventive maintenance visit when the technician found issues with every part he checked.

  2. Service Experts Dallas logo

    Service Experts Dallas

    4.8 ★ · 6,186 reviews

    640 International Pkwy Ste 200, Richardson, TX 75081

    Its Google listing says
    DFW Metroplex HVAC and plumbing company since 1910, formerly Levy & Son, offering maintenance, installation and repair.

    What reviewers mention, out of the 20 we read

    • Named technician loyalty over decades 4 of 20
    • Misdiagnosis or upsell contradicted by a second opinion 3 of 20
    • Same-day or next-day install 3 of 20
    • Poor callback after escalation 2 of 20
    What do reviewers say about price?

    Reported prices run up to $400 for repairs and $2,000-plus for installs, with one quote reaching $22,000 for a full replacement.

    Do people call them for a second opinion?

    One reviewer was quoted $22,000 to replace a compressor after being told it was fried; a second opinion found nothing wrong and the house cooled back down within the hour.

    What happens on a service call?

    A separate reviewer says two visits produced two different, incorrect diagnoses before a $240 fix from a smaller local company solved it.

    What do reviewers say about the warranty?

    A 30-year customer with four Lennox systems installed over the years says a coil replacement quote was disputed as not actually under warranty, with no callback after repeated escalation.

    How long did jobs take?

    Several reviewers got same-day or next-day scheduling for both repairs and installs.

    Worth knowing
    Three detailed one-star reviews describe inflated or incorrect diagnoses, including a $22,000 replacement quote on a system a second opinion found fine, two misdiagnoses in a row, and a 30-year customer whose warranty claim was disputed with no callback after repeated escalation.

  3. Airtron Heating & Air Conditioning logo

    Airtron Heating & Air Conditioning

    4.8 ★ · 5,623 reviews

    10440 Olympic Dr, Dallas, TX 75220

    Its Google listing says
    Dallas-Fort Worth HVAC brand offering AC repair, installation, furnace replacement and year-round maintenance.

    What reviewers mention, out of the 20 we read

    • Named technician (Dung Nguyen) praised repeatedly 4 of 20
    • Scheduling or communication problems 3 of 20
    • Builder-warranty install left a mess or an unresolved issue 2 of 20
    • Unauthorized work or a billing dispute 2 of 20
    What do reviewers say about the warranty?

    Several reviewers describe new-construction warranty visits where debris or a displaced duct was left in the attic with no supervisor follow-up despite repeated calls.

    What do reviewers say about price?

    Reported prices run up to $200 for maintenance and $500 to $800 for repairs; labor on a warranty-covered part cost one reviewer $800 to $1,000.

    What happens on a service call?

    One reviewer says a technician replaced a control board without approval and then tried to charge for it; another says a 90-year-old customer was charged $443 for a basic thermostat, a price later reduced after the review was posted.

    How long did jobs take?

    One reviewer describes a technician arriving hours late after repeated promises, then charging about $1,000 in labor for a part that was under warranty.

    Worth knowing
    Several detailed reviews describe new-construction warranty visits leaving debris or a displaced duct in the attic with no supervisor follow-up despite repeated calls. Others describe unauthorized work on a control board, or an elderly customer charged $443 for a basic thermostat.

  4. Reliant Air Conditioning logo

    Reliant Air Conditioning

    4.7 ★ · 4,905 reviews

    3250 W Story Rd #106, Irving, TX 75038

    Its Google listing says
    Dallas-Fort Worth HVAC company, A+ BBB rated, offering flat-rate pricing with no hidden labor, travel or overtime fees.

    What reviewers mention, out of the 20 we read

    • No-pressure diagnosis with multiple repair or replace options 6 of 20
    • Fast response, often same day 5 of 20
    • Part price markup, flat-rate pricing defended 2 of 20
    • Scheduling issues for membership (Hero Club) holders 2 of 20
    What do reviewers say about price?

    Reported prices run $100 to $200 for a tune-up special, $400 to $600 for repairs, and $2,000-plus for installs.

    What happens on a service call?

    Technicians commonly present good, better and best options without pressure, according to multiple reviewers.

    What do reviewers say about the warranty?

    One reviewer says a $355 capacitor was marked up roughly 500% over its wholesale cost; the company says its flat-rate pricing covers diagnosis, labor and warranty support, not just the part.

    Do they sell maintenance plans?

    Reviewers mention the Hero Club membership; one says a $90 advertised tune-up became a $1,039 visit once repairs were added, and felt the tune-up fee should have been waived.

    Do people call them for a second opinion?

    One reviewer with a 20-year comfort problem in a child's bedroom says Reliant was the only company, after years of other companies servicing the system, to actually find and fix the root cause.

    Worth knowing
    One reviewer says a $355 capacitor was marked up roughly 500% over its wholesale cost. A separate reviewer's $90 advertised tune-up became a $1,039 visit once repairs were added, which they felt should have waived the original fee.

  5. Frymire Home Services logo

    Frymire Home Services

    4.8 ★ · 4,745 reviews

    2818 Satsuma Dr, Dallas, TX 75229

    Its Google listing says
    Dallas-Fort Worth AC, heating and plumbing company over 70 years, with an Ease Comfort membership program.

    What reviewers mention, out of the 20 we read

    • Named technician praised for a clear explanation 6 of 20
    • Incomplete job left unresolved for a week or more 3 of 20
    • Misdiagnosis contradicted on site 1 of 20
    • Short parts warranty on an expensive system 1 of 20
    What do reviewers say about price?

    Reported prices run $45 for a service call and diagnosis, $200 to $800 for repairs, and $1,000-plus for installs, up to $12,000-plus for a full system.

    What do reviewers say about the warranty?

    One reviewer says a $12,000 system bought a few years ago only guarantees labor, so a recent repair required paying for parts out of pocket.

    What happens on a service call?

    One reviewer says a technician quoted $3,100 for a cracked condensate pan that a witness on site proved was not actually cracked, and was still billed $239 for tape.

    How long did jobs take?

    Multiple reviewers describe jobs (a water leak, a plumbing line, an HVAC install) left incomplete for one to two weeks with no manager callback despite repeated calls.

    What else do customers hire them for?

    Frymire also handles plumbing and water heaters; several of the 20 reviews sampled cover those jobs rather than AC.

    Worth knowing
    Multiple one-star reviews describe an incomplete job left unresolved for one to two weeks with no manager callback despite repeated calls. A separate reviewer says a technician quoted $3,100 for a cracked condensate pan a witness proved was not cracked, and was still billed $239.

  6. Rescue Air and Plumbing logo

    Rescue Air and Plumbing

    4.8 ★ · 4,095 reviews

    9639 Greenville Ave, Dallas, TX 75243

    Its Google listing says
    Dallas HVAC and plumbing company offering AC repair, heating and a club membership with twice-yearly maintenance.

    What reviewers mention, out of the 20 we read

    • Fast response, same day or within an hour 6 of 20
    • Long-time repeat customer (5 to 10 years) who still shops multiple bids 4 of 20
    • Honest second opinion, no upsell 4 of 20
    • Pushed toward replacement, parts marked up 2 of 20
    Do people call them for a second opinion?

    Long-time customers say Rescue Air is rarely the cheapest bid but repeatedly justifies the cost with transparent, multiple-option recommendations rather than pushing one solution.

    What do reviewers say about price?

    Reported prices run $200 to $400 for repairs, $600 to $800 for bigger repairs, and $2,000-plus for installs. One reviewer cites refrigerant priced around $195/lb versus $95/lb elsewhere.

    Do they sell maintenance plans?

    One long-time club member says appointments were never kept on time in six years despite paying for priority service, requiring repeated refunds of the membership fee.

    What happens on a service call?

    A separate reviewer says a technician pushed toward a full system replacement rather than locating a leak, and quoted a replacement grille part well above its online price.

    How long did jobs take?

    Many reviewers got a technician within an hour or two of calling, including fixes completed in 10 to 20 minutes.

    Worth knowing
    One long-time reviewer says appointments were never kept on time in six years of club membership, requiring repeated refunds. Another says a technician pushed toward a full system replacement and quoted refrigerant and a grille part well above competitors' prices.

  7. Astar Air Conditioning, Plumbing & Electric logo

    Astar Air Conditioning, Plumbing & Electric

    4.8 ★ · 2,949 reviews

    9201 Forest Ln, Dallas, TX 75243

    Its Google listing says
    Family-owned Dallas-Fort Worth home services company since 1996 offering AC repair, installation and maintenance.

    What reviewers mention, out of the 20 we read

    • Named technician praised for explaining options clearly 10 of 20
    • Membership plan drove fast scheduling 3 of 20
    • Same-day install arranged around an urgent family need 1 of 20
    • Multi-trade team coordinated AC, duct and plumbing in one visit 1 of 20
    How long did jobs take?

    One reviewer with a disabled son had a same-day install arranged within hours after the sales rep pushed to get an install crew out despite overtime constraints.

    What do reviewers say about price?

    Reported prices run $200 to $800 for repairs and $1,000 to $2,000-plus for installs.

    What happens on a service call?

    Technicians commonly use airflow tools and photos to walk through findings and options, according to multiple reviewers.

    Do they sell maintenance plans?

    Several reviewers mention a membership plan that includes priority scheduling and discounted repairs.

    What else do customers hire them for?

    Astar also handles plumbing and electrical; one reviewer had AC, duct cleaning and plumbing all handled in a single multi-hour visit.

    Worth knowing
    We found no complaints in the 20 reviews we read; all 20 were rated 4 or 5 stars, the only fully positive sample on this list.

  8. Xtreme Air Services - HVAC, Plumbing, & Electrical logo

    Xtreme Air Services - HVAC, Plumbing, & Electrical

    4.8 ★ · 2,909 reviews

    308 U.S. 80 Frontage Rd, Sunnyvale, TX 75182

    Its Google listing says
    Veteran-owned Dallas-Fort Worth HVAC, plumbing and electrical contractor offering 24-hour same-day service.

    What reviewers mention, out of the 20 we read

    • Named technician praised repeatedly for an honest diagnosis 8 of 20
    • Fast response for an emergency, same day 4 of 20
    • Serious installation or refrigerant-handling violation 1 of 20
    • Unresolved humidity problem after repeated visits 1 of 20
    What happens on a service call?

    Reviewers describe technicians correctly diagnosing and fixing an issue that another company had quoted thousands of dollars to replace entirely.

    What do reviewers say about price?

    Reported prices run $200 to $600 for repairs and $1,000-plus for installs.

    What do reviewers say about the warranty?

    A general contractor overseeing a unit replacement for a client says he caught the crew venting R22 refrigerant directly into the air and found sloppy sealing work, with a promised manager follow-up that never happened.

    What else do customers hire them for?

    A 3-year-old system has had a recurring humidity problem that four visits in eight days could not resolve, according to one reviewer; the company recommended an additional dehumidifier purchase.

    How long did jobs take?

    Most reviewers describe a technician arriving the same day, though one reviewer's mother waited past the scheduled window with a slow callback.

    Worth knowing
    A general contractor overseeing a unit replacement says he caught the crew venting R22 refrigerant directly into the air and found sloppy sealing work, with a promised manager follow-up that never happened. A separate reviewer says a 3-year-old system has had a recurring humidity problem that four visits in eight days could not resolve.

  9. Bacon Plumbing Heating Air Electric logo

    Bacon Plumbing Heating Air Electric

    4.9 ★ · 2,663 reviews

    1111 Jupiter Rd Ste 108-d, Plano, TX 75074

    Its Google listing says
    Plano, DFW home services company since 2011 offering HVAC, plumbing and electrical work.

    What reviewers mention, out of the 20 we read

    • Named technician praised for an honest diagnosis 8 of 20
    • Multi-trade membership pitched to new homeowners 1 of 20
    • Online scheduling did not reliably book a follow-up visit 1 of 20
    • AI dispatch gave no real update during a long wait 1 of 20
    What happens on a service call?

    Technicians commonly explain the diagnosis step by step and offer different solutions without pushing extras, according to multiple reviewers.

    What do reviewers say about price?

    Reported prices run $200 to $400 for repairs and $600 to $900 for bigger jobs, with plumbing jobs running $1,000-plus.

    How long did jobs take?

    One reviewer waited over 10 hours for a technician with only vague automated updates during a heat wave, though the technician who arrived was praised for care and skill.

    What else do customers hire them for?

    Bacon also handles plumbing, electrical and septic inspections; several of the 20 reviews sampled cover those services rather than AC.

    Do they sell maintenance plans?

    One reviewer signed up for the membership after being impressed with the full range of services Bacon offers a new homeowner.

    Worth knowing
    One reviewer waited over 10 hours for a technician with only vague automated updates during a heat wave. A separate reviewer says the online scheduling tool does not reliably book a follow-up visit and recommends calling instead.

  10. Houk Air Conditioning DFW logo

    Houk Air Conditioning DFW

    4.8 ★ · 2,566 reviews

    1250 W Oakdale Rd, Grand Prairie, TX 75050

    Its Google listing says
    Dallas-Fort Worth HVAC contractor offering repairs, precise installations and thorough maintenance for homes and businesses.

    What reviewers mention, out of the 20 we read

    • Named technician praised for an honest, no-pressure diagnosis 8 of 20
    • Fast same-day or next-day installation 5 of 20
    • Long-time systems lasting 18-plus years 2 of 20
    • Unresolved recurring issue on a 7-year-old new-build system 1 of 20
    What do reviewers say about price?

    Reported prices run up to $200 for small repairs, $200 to $400 for typical repairs, and $1,000 to $2,000-plus for installs.

    Do people call them for a second opinion?

    One reviewer says a technician re-evaluated an initial $12,000 replacement quote and cut it roughly in half after inspecting the furnace, calling the original estimate unnecessary.

    How long did jobs take?

    Reviewers describe same-day quotes and installation within a day or two of a system failing, even during 100-plus-degree heat.

    What do reviewers say about new systems?

    Two long-time customers report their first Houk-installed system lasted 18-plus years before replacement.

    What do reviewers say about the warranty?

    One detailed, ongoing complaint describes a recurring vent-sweating and humidity problem on a new-build system installed almost seven years ago, with mold now visible in a child's bedroom and an attorney now involved.

    Worth knowing
    One detailed, ongoing complaint describes a recurring vent-sweating and humidity problem on a new-build system Houk installed almost seven years ago, with mold now visible in a child's bedroom, contradictory pricing statements, and the customer involving an attorney after repeated unresolved visits.

Logos belong to the companies shown and are used only to identify them. Ratings and review counts are from each company's Google Maps listing on 19 October 2026. Review summaries describe what reviewers wrote; we have not verified their accounts. We are not affiliated with any company listed.

Left off this list

  • Baker Brothers Plumbing, Air & Electric. Listed on Google as a Plumber first; AC is one of several trades.
  • Milestone Electric, A/C, & Plumbing. Listed on Google as a Plumber first; AC is one of several trades.
  • ARS / Rescue Rooter (Irving location). Listed on Google as a Plumber first here; AC is a sideline (its Houston listing is category Air conditioning contractor, but this Dallas-area listing is not).
  • Fresh Air Duct Cleaning. An air duct cleaning service, a related but different trade from AC repair.
  • Berkeys Plumbing, A/C & Electrical. Listed on Google as a Plumber first; AC is a sideline.
  • Berrett Pest Control. A pest control company first; HVAC is a sideline.
  • Swan Electric, Plumbing, Heating & Air. Listed on Google as a Plumber first; AC is a sideline.

Common questions

How did you pick these companies?

These are the 10 Dallas-area AC repair companies with the most Google reviews and a rating of at least 4.0 stars, as of 2026-10-19. We read 200 of their Google reviews in Google's "most relevant" order and summarized what customers say. No company paid to be included or ranked higher.

How long does AC repair take in Dallas?

For a simple fix like a bad capacitor, reviewers across these companies commonly got a technician out the same day, sometimes within an hour or two, including on weekends and during heat waves, and the repair itself often took under an hour. A full system replacement typically happened the next day once a homeowner agreed to a quote, sometimes the same day. The exception was warranty and builder-related work, where several reviewers across different companies describe week-long or multi-visit waits with little communication, so ask upfront how warranty parts are handled before you need one.

Do I need a permit to replace or repair an AC unit in Dallas?

Yes, in most cases. An official City of Dallas Building Inspection Division document (the mechanical permit application checklist, which explicitly covers HVAC and refrigeration) confirms a mechanical permit is required for this work and must go through plan review by the Chief Mechanical Code administrator, done by a licensed mechanical contractor. The one exception the same document cites, under Vernon's Civil Statutes Article 8861, is a residential property owner doing the work themselves on their own homestead-exempt home. Have your contractor confirm and pull the permit.

Does the contractor need a Texas license to work on my AC in Dallas?

Yes. Texas requires anyone who installs, repairs or maintains air conditioning, refrigeration or heating systems to hold a TDLR Air Conditioning and Refrigeration (ACR) contractor license, and the company must employ a licensed ACR contractor at each permanent location. You can look up a contractor's license on the TDLR website by license type, number, name or city.

What is the difference between a Class A and Class B license?

A Class A ACR license has no size limit. A Class B license is limited to cooling systems of 25 tons or less and heating systems of 1,500,000 BTU/hr or less, so a Class B contractor may not be licensed for a large commercial job.

What do Dallas reviewers say about refrigerant handling?

One reviewer, a general contractor overseeing a job for a client, says he personally saw a crew vent R22 refrigerant directly into the air during a system swap and had to stop them; venting refrigerant like that is illegal. If your old system still uses R22, ask the contractor directly how they will recover and dispose of it.

Before you get quotes

  • Ask for the TDLR license numberTexas requires a TDLR Air Conditioning and Refrigeration contractor license to do this work; ask for the number and look it up at tdlr.texas.gov before the crew starts.
  • Confirm who is pulling the mechanical permitDallas requires a mechanical permit for HVAC and refrigeration work by a licensed contractor, with only a narrow homeowner exemption; ask whether the company or you will file it.
  • Get a second opinion on any replacement quoteMore than one company on this list had a reviewer whose expensive replacement or part quote turned out, on a second opinion, to be unnecessary or far overpriced.
  • Get the diagnostic or service-call fee in writingReviewers across this list report fees from about $1 to $200 or a flat $45 to $90 special; confirm the fee and whether it is waived if you proceed with the repair.
  • Ask how a warranty-covered part is billedSeveral reviewers were charged full labor, or had a part's warranty status disputed, even when the system was still within its coverage window; get the terms in writing before work begins.
  • Ask what happens if a part has to be orderedA few reviewers went a week or more without AC waiting on a part with little communication; ask how the company handles delays and whether temporary cooling is offered.

Sources:

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